Payment Security Policy

Effective Date: 01/06/2026

At Sheherzad.com ("we," "us," or "our"), your security is our top priority. We understand that trusting us with your payment information is a significant responsibility, and we are fully committed to providing a safe, secure, and seamless shopping experience. This Payment Security Policy outlines the measures we take to protect your financial data during transactions.

1. Trusted Payment Gateways To ensure the highest level of security, we do not process payments directly on our own servers. Instead, we partner with industry-leading, highly secure third-party payment processors. All transactions on Sheherzad.com are securely processed through:

  • Stripe: A global leader in online payment processing, accepting major credit and debit cards securely.

  • PayPal: A trusted digital wallet that allows you to pay using your PayPal balance, linked bank accounts, or credit cards without sharing your financial information with us.

2. PCI-DSS Compliance Both Stripe and PayPal are certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and practices to maintain a high level of security. By utilizing these gateways, Sheherzad ensures that your transaction data is handled in full compliance with the Payment Card Industry Data Security Standard (PCI-DSS).

3. Data Encryption (SSL) Any information transmitted between your browser and our website, as well as between our website and our payment processors, is heavily encrypted. We use standard Secure Sockets Layer (SSL) technology (indicated by the padlock icon in your browser address bar and "https" in the URL). This encryption ensures that your personal and financial data cannot be intercepted or read by anyone else as it travels across the internet.

4. No Storage of Payment DataWe do not collect, process, or store your full credit card numbers, expiration dates, or CVV codes on our servers. When you enter your payment details at checkout, the information is tokenized and sent directly to Stripe or PayPal through secure, encrypted connections. We only receive a secure token and a confirmation that the payment has been successful, allowing us to process and fulfill your order safely.

5. Fraud Prevention and Monitoring In collaboration with Stripe and PayPal, we employ advanced, automated fraud-detection systems that monitor transactions for suspicious activity 24/7.

  • Verification: In some cases, if a transaction is flagged as potentially fraudulent by our processors, we may temporarily hold the order and reach out to you for additional verification to protect the true cardholder.

  • 3D Secure: We support 3D Secure checkout technology (such as Verified by Visa or Mastercard SecureCode) via Stripe, which may require you to complete an additional verification step with your card issuer at the time of payment.

6. Your Responsibilities While we implement rigorous security measures on our end, maintaining payment security is a shared responsibility:

  • Account Protection: Please keep your Sheherzad.com account password strong and confidential. Do not share your login credentials with anyone.

  • Secure Connection: Ensure you are shopping from a secure and private internet connection. Avoid making purchases while connected to public or unencrypted Wi-Fi networks.

  • Device Security: Keep your personal computer or mobile device updated with the latest security software and operating system updates.

7. Contact Us If you experience any issues during the checkout process, suspect any fraudulent activity on your account, or have any questions regarding how your payment information is handled, please contact us immediately at:

Email: info@sheherzad.com

Website: Sheherzad.com